Frequently Asked Questions

This page answers common questions about reviewing the California Traffic Violator School (TVS) course preview offered by Three Dollar Easy Traffic School. The school is pending California DMV approval; official enrollment and TVCC reporting will begin only after approval is issued and TVCC access is complete.

Note: The information on this page is general in nature and does not supersede the procedures of the citing court or the requirements of California Vehicle Code §§11200–11222 and California Code of Regulations Title 13 §§345.00 et seq. If a statement on this page conflicts with an instruction from your court or with the California Vehicle Code, follow the court instruction or the statute.

Eligibility

Who can take a Traffic Violator School course?

Eligibility to attend a Traffic Violator School course is determined by the court that issued the citation, and not by the school. In general, to be eligible under California Vehicle Code §1808.7 and §41501, a driver must (a) hold a valid, non-commercial California driver license at the time of the violation, (b) have been cited for a moving violation that is reportable under California Vehicle Code §1803, and (c) not have been driving a commercial vehicle at the time of the violation. The citing court makes the final determination of eligibility for each case.

How often may I complete a TVS course?

Under California Vehicle Code §1808.7, a driver is not eligible to have a moving violation kept confidential through traffic school more than once within any 18-month period, measured from the violation date of the prior eligible citation. A student may voluntarily complete a TVS course more often than that for personal education; however, the 18-month limit applies to confidential reporting of the prior conviction.

How do I confirm my eligibility before enrolling?

Before enrolling in any traffic school, contact the court that issued your citation. The court record of your citation will confirm (a) whether traffic school is an option for your case, (b) any deadline by which the course must be completed, (c) any court administrative fee that must be paid separately, and (d) whether your court accepts electronic reporting from DMV-licensed Traffic Violator Schools. You can find contact information for your court through the California Courts Find My Court tool.

Is this course eligible for commercial driver license (CDL) holders?

California Vehicle Code §15210 and §1808.7(b) prohibit the masking of moving violations on a commercial driver license record through traffic school. A driver who held a CDL at the time of the citation, or who was driving a commercial vehicle at the time of the citation, is not eligible to use a TVS course to keep the violation confidential, even if the driver also holds a regular Class C license.

Do I need to be 18 to take the course?

Yes. Traffic Violator School eligibility under California Vehicle Code §1808.7 requires that the student hold a valid, non-provisional California driver license at the time of the violation. A driver who is younger than 18 and holds a provisional license may be eligible to dismiss a citation under California Vehicle Code §42005 through a court-ordered driver education program, which is a separate program from TVS.

Course Format

How long is the course?

The course follows the instructional structure established by the California DMV in the Outline of Required Topics and Standards for an Approved TVS Course (Form OL 613). Students must complete the required instruction before the final examination is made available, as required by California Code of Regulations Title 13 §345.40.

How many modules are there?

The course is divided into 12 modules. Each module covers a subject area required by the DMV outline, beginning with an introduction to California traffic laws and continuing through topics that include right-of-way, speed and speed limits, impaired driving, collision avoidance, and sharing the road with pedestrians and bicyclists. A short module quiz appears at the end of each module to confirm that the material has been understood before moving on.

Is the course self-paced?

Yes. The course is entirely online and self-paced. Students may leave and return to the course as needed, and local progress is saved automatically in the browser. There is no instructor-led session to attend and no scheduled meeting time.

How long do I have to complete the course?

The course access period is one year from the date of enrollment, which is sufficient to meet the deadline set by any California court. If your court has set a shorter deadline, you must complete the course before that deadline. The course cannot be used to extend a court-imposed deadline, and neither the DMV nor this school has authority to extend a court deadline.

Can I complete the course in a single sitting?

You may, though it is not required. The course is designed so that each module is a natural stopping point, and most students complete the course over several sessions.

Final Examination

How many questions are on the final examination?

The final examination contains 25 multiple-choice questions drawn from the subject areas covered in the 12 modules. The examination is administered through the same online interface used for the course and is available immediately after the last module is completed.

What is the passing score?

The passing score is 18 out of 25 (72 percent), which is the standard established by the DMV in Form OL 767. A student who does not pass on the first attempt is eligible for a second attempt under the retake policy described below.

Is the final examination timed?

Yes, the examination is subject to a reasonable time limit of 60 minutes, consistent with the DMV time-limit guidance. Students who require an extension of the examination time limit as a reasonable accommodation may request the accommodation through [email protected] before beginning the examination.

Is the examination open-book?

No. The final examination is closed-book. Consulting course materials, other websites, a passenger, or any other external source during the examination violates the Conditions of Use, is inconsistent with the DMV examination integrity standards in Form OL 767, and will result in invalidation of the examination.

What happens if I do not pass?

A student who scores below 18 out of 25 on the first attempt may take a second attempt after a brief waiting period. A student who does not pass after the second attempt will be required to review the course materials before a third attempt is offered, consistent with the review requirements of California Code of Regulations Title 13 §345.40.

Are the questions the same each time?

The examination question bank contains more items than a single examination presents, and the items presented are selected at random from the bank each time the examination is administered. A second attempt will present a different selection of questions than the first attempt.

Certificates

How is the certificate of completion delivered to the court and DMV?

Three Dollar Easy Traffic School is pending California DMV approval. Official completion reporting through the DMV Traffic Violator Course Completion (TVCC) database will begin only after approval is issued and TVCC access is complete.

Do I receive a copy of the certificate?

Yes. A copy of the certificate of completion is made available for download from the student dashboard immediately after successful completion. The certificate identifies the student, the citation, the date of completion, the examination score, and the DMV provider information, consistent with the content specified in Form OL 767.

How long does it take for the court to update my record?

After DMV approval and TVCC access are complete, court posting times may vary. The court's own internal processing may take several additional business days to reflect a completion on your citation record. Follow the instructions provided by your court.

Can I take the course early if I do not yet have a court deadline?

A TVS course may be taken only for a specific eligible citation. The enrollment process requires a citation number, the citing court, and the citation date. If a citation has not yet been adjudicated by the court, contact the court to confirm your eligibility before enrolling.

What do I do if the certificate shows an error?

If the certificate displays an error in your name, license number, citation number, or court, contact customer service at [email protected] immediately. Corrections made within the period set by the DMV TVCC database will be forwarded to the court. Corrections received after that period will be handled through the DMV record correction process.

Payment and Refunds

What payment options are available?

Two payment options are available when enrolling:

Pay at enrollment. The full course fee is charged at the time of enrollment. The course is activated immediately upon receipt of payment.
Pay at completion. The student may begin the course without paying at enrollment. The course fee must be paid before the certificate of completion is generated and reported to the DMV.

In both cases, the fee charged by this school is for the course only and does not include the court administrative fee or the underlying fine assessed by the court on the citation.

What payment methods are accepted?

Payment is accepted by Visa, MasterCard, American Express, and Discover credit and debit cards, and by selected mobile wallets supported by the payment processor (Stripe, Inc.). Payment by cash, check, money order, or cryptocurrency is not accepted.

Is my payment information secure?

Yes. Payment card information is transmitted directly to Stripe, a PCI DSS Level 1 certified payment processor, using TLS encryption. The full card number, expiration date, and security code are not stored on Three Dollar Easy Traffic School systems. Additional information is available in the Privacy Policy.

What is the refund policy?

A full refund of the course fee is available upon request for any reason within 30 days of the date of purchase, provided that a certificate of completion has not yet been issued and reported to the DMV. Refund requests submitted after a certificate has been issued, or after the 30-day period has ended, will be reviewed and may be granted only in cases of documented error, at the discretion of the school. Complete details are in Section 7 of the Conditions of Use.

Are court fees refundable?

Court administrative fees and underlying citation fines are not charged or collected by Three Dollar Easy Traffic School. Those amounts are paid to the court directly and can be refunded only by the court.

Technical Support

What browsers and devices are supported?

The course runs on the two most recent major versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari on desktop operating systems, and on current versions of mobile Safari (iOS) and Chrome (Android). The course works on desktop, laptop, tablet, and smartphone devices. A stable Internet connection is required for the duration of the instructional time and the final examination.

What are the minimum system requirements?

A supported browser (see above) with JavaScript and cookies enabled.
A screen resolution of at least 360 pixels wide.
Speakers or headphones for audio narration (captions and transcripts are available as an alternative).
An Internet connection with sufficient bandwidth to stream short audio and video segments.

The course is not loading. What should I do?

If the course does not load, try each of the following steps in order:

Refresh the page. Your progress is saved automatically and will resume.
Confirm that JavaScript and cookies are enabled in your browser settings.
Refresh the course page, then return to the section you were working on.
Try a different supported browser from the list above.
Check your Internet connection, including any proxy or firewall that may be in place on an employer network.

If the problem persists, contact [email protected] and include the browser name and version, the operating system, the device type, and a description of the problem, including any error messages shown on the screen.

My progress is not saving. Why?

Progress is saved automatically when you move between sections of the course. If progress is not saving, check that your browser is not set to block cookies or site data for this site, that your browser is not in private or incognito mode, and that no browser extension is blocking the site's scripts.

I lost my Internet connection during the examination. What happens?

If you lose your Internet connection during the examination, the examination pauses and your answered items are preserved on the server. When you return to the examination, the course resumes from the last saved point when browser storage is available. If you are unable to return to the examination, contact customer service for assistance.

Do I need an account to begin?

No. You can open the Traffic Violator School course in a separate tab and begin without creating an account. Payment processing and DMV completion submission are handled separately when those services are available.

What if I need help returning to the course?

Return to the course page from the Open Course Preview button. If browser storage was cleared or you changed devices, contact [email protected] for assistance.

I no longer have access to the email address on my account. What do I do?

Contact customer service at [email protected] from a new email address. Include your full legal name, your California driver license number, and your citation number. Customer service will verify your identity before changing the email address on the account. For your protection, this change cannot be made through the website self-service interface.

My legal name has changed. How do I update my account?

Contact customer service and provide a copy of your updated California driver license or other government-issued identification showing the new name, along with your student email. Customer service will update the account before completion is reported to the DMV. Name corrections made after completion has been reported must be addressed through the DMV record correction process.

Can I have more than one account?

No. Each student may have one active enrollment at a time. If you believe you may have duplicate course records, contact customer service so that the records can be reviewed.

DMV Reporting

How is my completion reported to the DMV?

After DMV approval and TVCC access are complete, eligible course completions will be submitted electronically to the California DMV through the Traffic Violator Course Completion (TVCC) database. Until then, this site provides a course preview for DMV review and demonstration only.

Does the court also receive the report?

Yes. When a completion is reported to the TVCC database, the citing court is notified through the DMV's reporting channels. Each California superior court has established its own internal procedures for processing TVS completion notifications; the time required for the court to update its own records varies by court.

How long does the DMV have my record?

TVS completion records are maintained in the DMV's systems in accordance with the DMV's record retention schedule. The underlying citation is maintained on the driver record for the period prescribed by California Vehicle Code §1808.4 and related sections. This school maintains its own copy of the completion record for the period described in the Privacy Policy and as required by California Code of Regulations Title 13 §345.50.

Why does my court record not yet show completion?

After official reporting is active, each court's internal posting process may take additional time. If your record is not updated after completion reporting, contact the court first to verify that the DMV completion report has been received.

How do I verify that the completion was reported?

Your student dashboard shows the date on which the completion was transmitted to the TVCC database. In addition, you may request a driver record printout from the California DMV through the MyDMV portal to confirm that the DMV record reflects the completion.

What if the citing court is in another state?

A California DMV-licensed Traffic Violator School may offer a court-reportable TVS course only to students cited by a California court for a violation of the California Vehicle Code. If your citation was issued by a court outside California, a California TVS completion cannot be reported to that court through the DMV TVCC database, and the course may not satisfy any requirement imposed by that court. Contact the citing court to determine what course is required.

Last updated: April 2026.